Overview
This Privacy Policy explains how Radiancebyreem, doing business as Luxe Glow & Laser Suite (“Luxe Glow,” “we,” “us,” or “our”), handles information submitted through this website, our booking tools, and approved business communications.
Information we may collect
Depending on how you interact with us, we may collect contact and appointment information such as your name, phone number, email address, requested service, and scheduling details. Please do not submit medical history, photographs, diagnoses, or other clinical information through this website or text message unless we provide you a separate secure intake process.
How we use information
We use information to respond to requests, schedule and manage appointments, provide customer support, send requested or consented communications, process approved transactions, protect our business, and meet legal obligations.
Cookies and similar technologies
We use essential cookies and similar technical tools to operate and secure this website, remember technical preferences, and support the booking experience. Booking or other service providers may use their own cookies as described in their notices. You can manage cookies through your browser settings; disabling some cookies may affect site or booking functionality. We do not use website cookies to sell personal information or to provide third-party advertising based on mobile opt-in data.
Text messages and consent
SMS consent is optional and is not a condition of purchasing services. When you separately opt in, Luxe Glow may send transactional messages such as appointment confirmations, reminders, scheduling updates, and receipts. With separate marketing consent, we may also send promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.
Mobile information sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers
We may use carefully selected service providers to operate our website, scheduling, communications, payment, security, and business systems. They may process information only as needed to provide those services or comply with law.
Data protection and retention
We use reasonable safeguards designed to protect information appropriate to the nature of the data and our services. No system is completely secure. We retain information only for as long as reasonably necessary for the purposes described here, to provide services, resolve issues, and comply with legal or recordkeeping obligations.
Your choices
You can opt out of SMS by replying STOP. You may ask us to correct contact information or ask questions about this policy by calling (708) 694-9626, emailing info@luxeglowlaser.com, or writing to Radiancebyreem d/b/a Luxe Glow & Laser Suite at 10544 S Harlem Ave, Ste 201, Palos Hills, Illinois 60465.
Changes to this policy
We may update this policy when our practices or legal requirements change. The current version will be posted on this page with its effective date.